In our experience, we have seen many organizations working on the fruit and not the important components that produce the fruit.
We are privileged to work with many agriculturally based companies and often rub shoulders with the people who feed us on a daily basis. From that experience, we know that if you ask a farmer, he will tell you that when the fruit is mature, there isn’t much you can do to make it better. You might be able to shine it up a little on your sleeve, but if it’s bad, you’ve just drawn attention to the badness.
The same holds true for what you are selling/promoting (the fruit). Focusing your efforts on the final product and ignoring your brand is an exercise in fruitility (pun intended) and disappointment.
Nature teaches us, along with many other scenarios, that we must look after the plant in order to realize great fruit. We must carefully look after (nurture, empower and protect) the brand, which will then produce the desired results.
We’ve all heard the saying money doesn’t grow on trees. Often, that’s because we haven’t looked after our tree the way we should have.
In the early 2000s, a small Canadian company called Research in Motion (better known by its product name, BlackBerry) sat at the center of the mobile world. The glowing red light on a BlackBerry meant you were connected to the action. Heads of state carried them. CEOs clipped them to their belts. The physical keyboard felt inevitable, and the company’s mastery of secure email made it the gold standard for mobile communication.
There’s a lesson here for every organization. In the rush to be heard, it can be tempting to add more — more words, more images, more flair. But often, the strength of communication lies not in what you add, but in what you take away. Clarity isn’t about saying everything; it’s about saying the right thing, simply and consistently.
In July 1940, the Tacoma Narrows Bridge opened with great fanfare. Stretching nearly 6,000 feet across Puget Sound, it was the third-longest suspension bridge in the world — sleek, efficient and by all accounts a triumph of modern design. It was also one of the cheapest bridges of its kind ever built.