In our experience, we have seen many organizations working on the fruit and not the important components that produce the fruit.
We are privileged to work with many agriculturally based companies and often rub shoulders with the people who feed us on a daily basis. From that experience, we know that if you ask a farmer, he will tell you that when the fruit is mature, there isn’t much you can do to make it better. You might be able to shine it up a little on your sleeve, but if it’s bad, you’ve just drawn attention to the badness.
The same holds true for what you are selling/promoting (the fruit). Focusing your efforts on the final product and ignoring your brand is an exercise in fruitility (pun intended) and disappointment.
Nature teaches us, along with many other scenarios, that we must look after the plant in order to realize great fruit. We must carefully look after (nurture, empower and protect) the brand, which will then produce the desired results.
We’ve all heard the saying money doesn’t grow on trees. Often, that’s because we haven’t looked after our tree the way we should have.
John Deere had a problem. Their equipment was top-teir, their brand was trusted, and their message was clear. Yet sales to homeowners stayed flat while competitors gained ground.
The issue wasn't the product. It was the assumption that everyone buying a lawn tractor wanted the same thing.
Every spring in the United States, the college basketball tournament known as March Madness narrows dozens of teams into a final handful through a ruthless format: lose once, and your season is over. It is part sport, part national ritual, and it has a way of revealing what people do when there is no time left for recovery.
There's a reason most organizations default to one-size-fits-all messaging: it's efficient. One campaign, one audience, one set of materials. You cover the most ground with the least effort.
And there's a comforting logic to it. More reach should mean more response, right?
But reach isn't resonance.

